Transforming Higher Education: Consulting Work with CHED

Introduction

Continuing with our Government Digital Transformation work with the World Bank and DICT, we know look at the Higher Education sector in the Philippines.  

Needless to say, the COVID-19 pandemic greatly affected all sectors of society, not sparing the education sector. Mode of learning shifted to virtual in order to curb the spread of the virus. Such was the impact to the education sector that the Bayanihan to Recover as One Act allotted 3 Billion Pesos to State Universities and Colleges (SUCs) in order to invest in ICT infrastructure and to fully implement flexible learning modalities. The Commission on Higher Education (CHED), the policy making body for  SUCs and now tasked with this mandate, has reached out to the DICT and Sinag to assist in implementation of these infrastructure and flexible learning modalities. 

Advisory Body

At this juncture, it is important to point out that digital transformation is not purely an IT problem, business/process owners play a huge role in ushering digital transformation. In this particular scenario, CHED owns the entirety of the project while DICT and Sinag Solutions takes an advisory role in the delivery of the project. 

Philippine Smart SUC Survey

With any digital transformation work, it is important to understand the current state of the entire enterprise. In this case, stakeholders should understand how SUCs are currently implementing and levering IT tools in facilitating education and operations. CHED, DICT, and Sinag crafted and launched the Philippine Smart SUC Survey in order to capture the maturity level and transformation readiness of SUCs capabilities. The target sample of the survey were administrators and IT leaders of the 112 SUCs nationwide. 

Survey Results

In order to assess the survey results, Sinag formulated a Value Stream and Supporting Capabilities framework. The overall results determined the Overall Maturity Score of the State Higher Education Sector as 3:Defined. There were thirty-three (33) SUCs that ranked as Level 1 as their capability maturity and transformation readiness score were low. The Level 2 readiness was divided into 2A (those with proper governance to engage in digital transformation projects) and 2B (those with developed and mature capabilities). Thirty-six (36) SUCs were categorized as Level 2A and sixteen (16) were categorized as Level 2B. Lastly, thirty-two (32) SUCs ranked as Level 3 or Smart Campuses. 

Sinag and DICT reported the results of the survey to the SUC Technical Working Group (TWG), the CHED en banc, and members of Congress. 

Recommendations

After further analysis on the results of the survey, the DICT and Sinag recommended two foundational projects in the creation of a smart campus: a developed campus network and a learning management system which should be prioritized for procurement. The team also designed Key Project Buckets per Classification in order to guide and direct future projects. In order to guide in the selection of open-source learning management systems, the team created an analysis of Open EdX, Canvas and Moodle. 

Conclusion

Through this work with CHED, the DICT, along with Sinag, demonstrated the consulting capabilities of the department. This is a primary example of how DICT, through effective client management and solid technical capabilities, can co-create value with its partner government agencies.

Bonus Content

For this article, we are excited to share with you Sinag’s recorded presentation of results with the Higher Education Sector. 


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Introduction

Continuing with our Government Digital Transformation work with the World Bank and DICT, we know look at the Higher Education sector in the Philippines.  

Needless to say, the COVID-19 pandemic greatly affected all sectors of society, not sparing the education sector. Mode of learning shifted to virtual in order to curb the spread of the virus. Such was the impact to the education sector that the Bayanihan to Recover as One Act allotted 3 Billion Pesos to State Universities and Colleges (SUCs) in order to invest in ICT infrastructure and to fully implement flexible learning modalities. The Commission on Higher Education (CHED), the policy making body for  SUCs and now tasked with this mandate, has reached out to the DICT and Sinag to assist in implementation of these infrastructure and flexible learning modalities. 

Advisory Body

At this juncture, it is important to point out that digital transformation is not purely an IT problem, business/process owners play a huge role in ushering digital transformation. In this particular scenario, CHED owns the entirety of the project while DICT and Sinag Solutions takes an advisory role in the delivery of the project. 

Philippine Smart SUC Survey

With any digital transformation work, it is important to understand the current state of the entire enterprise. In this case, stakeholders should understand how SUCs are currently implementing and levering IT tools in facilitating education and operations. CHED, DICT, and Sinag crafted and launched the Philippine Smart SUC Survey in order to capture the maturity level and transformation readiness of SUCs capabilities. The target sample of the survey were administrators and IT leaders of the 112 SUCs nationwide. 

Survey Results

In order to assess the survey results, Sinag formulated a Value Stream and Supporting Capabilities framework. The overall results determined the Overall Maturity Score of the State Higher Education Sector as 3:Defined. There were thirty-three (33) SUCs that ranked as Level 1 as their capability maturity and transformation readiness score were low. The Level 2 readiness was divided into 2A (those with proper governance to engage in digital transformation projects) and 2B (those with developed and mature capabilities). Thirty-six (36) SUCs were categorized as Level 2A and sixteen (16) were categorized as Level 2B. Lastly, thirty-two (32) SUCs ranked as Level 3 or Smart Campuses. 

Sinag and DICT reported the results of the survey to the SUC Technical Working Group (TWG), the CHED en banc, and members of Congress. 

Recommendations

After further analysis on the results of the survey, the DICT and Sinag recommended two foundational projects in the creation of a smart campus: a developed campus network and a learning management system which should be prioritized for procurement. The team also designed Key Project Buckets per Classification in order to guide and direct future projects. In order to guide in the selection of open-source learning management systems, the team created an analysis of Open EdX, Canvas and Moodle. 

Conclusion

Through this work with CHED, the DICT, along with Sinag, demonstrated the consulting capabilities of the department. This is a primary example of how DICT, through effective client management and solid technical capabilities, can co-create value with its partner government agencies.

Bonus Content

For this article, we are excited to share with you Sinag’s recorded presentation of results with the Higher Education Sector.